FAQs

FAQS

What is the shelf life of the filled chocolates. The bonbons and filled Snacking Bars will last around 3-4 weeks so bear this in mind if ordering for a gift. 

 Halen Môn Salted Caramels last a bit longer, around 6 weeks. 

Do you offer any products for allergy sufferers?

We can exclude any bonbons from the selections for allergy sufferers, however everything is made and handled in the same environment so unfortunately it is impossible to guarantee there will be no traces.

When will my order be shipped?

Shipping days are currently Thursdays and Fridays. If you are in a rush, send us a message and we'll do our best to accommodate. Click and Collect also available.

Can I visit the workshop?

Sugarsnap isn't set up as a shop right now. But you can click and collect on Fridays between 5pm and 6pm - orders must be in before 1pm on Thursday if possible. 

There will also be workshop open days - please keep an eye on social media for more information.

Where is the workshop?

72 Elderslie St, G3 7AL

What are the colours made from? 

The colours are coloured Cocoa Butters. Sugarsnap tries to use all natural colours where possible and is looking to phasing out some colours, but some of the brighter colours use ingredients may include artrazine (E102); quinoline yellow (E104); sunset yellow (E110); carmoisine (E122); ponceau 4R (E124); allura red (E129)  and Titanium Dioxide E171. These colours may have an adverse on activity on attention in children.