FAQs

FAQS

Do you offer any products for allergy sufferers?

We can exclude any bonbons from the selections for allergy sufferers, however everything is made and handled in the same environment so unfortunately it is impossible to guarantee there will be no traces. We would advise against those with serious allergies consuming Sugarsnap products.

What is the shelf life of the filled chocolates. The bonbons and filled Snacking Bars will last around 3-4 weeks so bear this in mind if ordering for a gift. 

 Halen Môn Salted Caramels last a bit longer, around 6 weeks. 

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When will my order be shipped?

Shipping days are currently Thursdays and Fridays. If you are in a rush, send us a message and we'll do our best to accommodate. Click and Collect also available.

Do you have a shop?

There is no Sugarsnap shop anymore, however you can find a selection of chocolates inside Hatch 340, West Princes St, G4 9HF

Can I visit the workshop?

The workshop isn't set up for lots of visitors. But you can click and collect on Thursdays between 5pm and 6pm - orders must be in before 1pm on Weds if possible. If you need something something, we are always happy to help. Drop us an email.

There will also be workshop open days - please keep an eye on social media for more information.

Where is the workshop?

22 Mansfield St, Partick, G11 5QP

What are the colours made from? 

The colours are coloured Cocoa Butters. Sugarsnap tries to use all natural colours where possible and is phasing out some colours to accommodate this, but some of the brighter colours use ingredients that may include artrazine (E102); quinoline yellow (E104); sunset yellow (E110); carmoisine (E122); ponceau 4R (E124); allura red (E129)  and Titanium Dioxide E171. These colours may have an adverse on activity on attention in children.